I just rented an item. What happens now?

Please note: Important information regarding any rental is sent to the email address you used to register to Designer Wardrobe. If you believe you are not receiving this information, please  contact us.

Step 1

Make sure the item is ready to be worn - dry-cleaned and as per the item description on your listing.

Step 2

Send the item to the indicated address - on or before the date indicate. Please note it is your responsibility to make sure the item arrives in time. We will send multiple reminders (via SMS and email) beforehand.

Important: Please make sure you send the item on an overnight courier, tracked.

Step 3

So that the Borrower gets updates, please add tracking when you have sent your item.