Feedback Policy

Although we have Purchase protection on every order - feedback can still be a helpful tool to quickly assess the member you are purchasing or renting an item from, to make sure they reach your expectations.

Feedback should be related to the specific transaction, and be a truthful account of what happened.

Designer Wardrobe reserves the right to remove any feedback that is in breach of our Terms and Conditions. A few examples of feedback that will be removed:

  • Revealing personal member details
  • Contains swear words
  • Is abusive, threatening or defamatory
  • Retaliatory (giving negative feedback because you received negative feedback yourself).

Learn how to delete feedback that you have placed

If you believe your have received unfair feedback, please  contact us.