Declining a Rental Request

If you have had a rental request from a Borrower that you are unable to fulfill, you can Decline the rental request.

What happens when I decline a rental request?

When you decline a rental request, the request is cancelled. The Borrower is immediately notified and any amount that was pre-authorised is then returned. Please note declines are instant and are unable to be reversed.

Multiple declines of rentals may results in your ability to lend items out being limited. If you are unable to lend items out, we recommend to please remove your listings instead.