COVID-19 Update

Update (14 May 2020): During Level 2 you can buy and sell on Designer Wardrobe as normal. Rentals can be booked as usual and our stores in Auckland and Christchurch are open! For store hours check here.

Selling Tips

Please take into consideration the following for the safety of all members:

  • We highly recommend using a DW Shipping Kit when listing an item for sale, this allows a contactless shipping experience. We will send you a DW Shipping Kit pre-addressed to the buyer, and you can organise a complimentary pickup from Courierpost by clicking here.
  • If you prefer to use your own shipping please check here to see whether your local post shop is open before listing your item.
  • Please make sure your item has been thoroughly washed/laundered before dispatch.
  • Please clean and disinfect any surfaces that may come into contact with your item during packaging.
  • Please wash your hands for at least 20 seconds before handling items or packaging.
  • If you or someone in your bubble is unwell, you must not send any items until your health is better and you haven't had any symptoms for at least 48 hours.
If you are currently selling an item using "DIY" shipping and want to add a DW Shipping Kit - simply edit your listing and select "DW Shipping Kit" (under shipping options). Please review the pricing before updating your listing.

Buying Tips

  • Leave very clear instructions about where to deliver items.
  • While sellers have most likely sent your item thoroughly laundered - we recommend washing/laundering items yourself.
  • Wait until your courier has left the parcel outside and left your residence before obtaining your package.
  • Safely dispose of packaging immediately and wash your hands for at least 20 seconds before handling the item.