DW Shipping Kits (NZ Only)
During Level 2 we recommend using a DW Shipping Kit for contactless delivery. We will send you a DW Shipping Kit pre-addressed to the buyer, and you can organise a complimentary pickup from Courierpost by clicking here.
If you are currently selling an item using "DIY" shipping and want to add a Shipping Kit - simply edit your listing and select "DW Shipping Kit" (under shipping options). Please review the pricing before updating your listing.
I've sold an item. What happens now?
That's great! If you opted to use our free Shipping Kits - we'll send you a package that contains a tracked courier bag (as per the size you indicated), pre-addressed to the Buyer. All you need to do is organise a complimentary pickup. Nothing else!
How does it work?
If you choose the DW Shipping Kit option, the most appropriate shipping kit size will be selected automatically (based on the category of your item). For reference, there are 3 different sizes:
Small - 13 cm x 24 cm ($6 $8 cost for the buyer)
For accessories, swimwear and some silk dresses.
Medium - 25 cm x 32 cm ($8 $10 cost for the buyer)
For tops and bottoms, dresses and playsuits.
Large - 39.5 cm x 44 cm ($10 $12 cost for the buyer)
For bags, jackets and footwear.
If you think the shipping kit size is not quite right for your item, please still list the item and contact us - we can change it for you if needed.
What happens when you sell your item
We will automatically mail you a Shipping Kit that includes a pre-addressed + tracked courier bag based on the size you chose when listing your item.
Note that if the sale is cancelled by the seller after the Shipping Kit has been dispatched to them they will be liable to cover the cost of the Shipping Kit.
Who pays Shipping?
As a Seller, this service is provided at no cost to you. Designer Wardrobe picks up part of the cost of this service, with the rest being paid for by the Buyer as part of the total purchase price.