What is my DW Wallet?


IN THIS ARTICLE

What is my DW Wallet?
How do I view my DW Wallet?
What is DW Cash?
I have an amount “Pending”. Why?
How do I make a withdrawal?
What is DW Credit?
How do I know how much I will earn?

What is my DW Wallet?

Your DW Wallet is the easiest way to manage your earnings on Designer Wardrobe. As a seller, instead of exchanging bank account details and following up on payments, we collect payments from Buyers and deposit your earnings into your DW Wallet. Any cleared funds are able to be withdrawn to your bank account (at no cost to you), or spent on Designer Wardrobe. Easy!

How do I view my DW Wallet?

To view your DW Wallet, simply login and click on your My Account section. Your DW Wallet will be visible with the amount of funds available. For a more detailed breakdown, you can click on the DW Wallet icon.

What is DW Cash?

You can think of DW Cash as regular cash. You are able to withdraw these earnings to your New Zealand Bank Account (at no charge to you), or spend on Designer Wardrobe.

I have an amount “Pending”. Why?

For an explanation on Pending balances, please click  here.

How do I make a withdrawal?

1
Go to your  DW Wallet.
2
If there are earnings available for withdrawal, click Make a Withdrawal.
3
We’ll prompt you on the next screen to fill in your Bank Account details.
We process withdrawals twice a day during weekdays. However, due to the bank processing times please allow up to three working days for your withdrawal to be paid into your bank account.

What is DW Credit?

For an explanation on Pending balances, please click here.

How do I know how much I will earn?

For information about our fees and how your earnings are calculated, please go to the  DW Fees section.